Your privacy is kedai168's priority. This document transparently explains how we collect, store, use, and protect your personal data as a member of our platform. Please read it carefully to fully understand your privacy rights.
Kedai168's Commitment to Your Privacy
Six core principles outlining how kedai168 handles member personal data with full responsibility and transparency.
All data transmitted between your device and kedai168's servers is protected with SSL 256-bit encryption — the same level of security used by Malaysia's leading banks such as Maybank and CIMB. Your information cannot be intercepted or stolen in transit.
Kedai168 has never sold, rented, or transferred your personal data to any third party for marketing purposes, and never will. Your data belongs to you, and we use it solely for the purposes clearly stated in this Privacy Policy.
Kedai168 is fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA). This means we only collect data for legitimate purposes, store it securely, and give you full rights to access, correct, or delete your data.
Kedai168 members' personal data is stored on servers protected by multi-layered firewalls, intrusion detection systems, and strict access controls. Only authorised personnel may access member data, and every instance of access is logged and audited.
Kedai168 does not retain your personal data longer than necessary. Data for active accounts is kept for as long as the account remains active. Once an account is closed, data is reduced to the minimum required for legal purposes and will be permanently deleted after the designated retention period.
Kedai168 is always transparent about what data we collect, why we collect it, and who can view it. This Privacy Policy is written in plain, easy-to-understand language — not confusing legal jargon — so you can genuinely understand your privacy rights.
Your Privacy Rights as a Kedai168 Member
As a registered kedai168 member in Malaysia, you are entitled to privacy rights protected under PDPA 2010, which we fully recognise and uphold.
You have the right to request a copy of all personal data kedai168 holds about you at any time. Requests are processed within 14 business days.
If any information in your kedai168 account is inaccurate or outdated, you have the right to correct or update it through your account settings or by contacting our support team.
You have the right to object to the use of your data for direct marketing purposes at any time. Opting out is straightforward via email or your account notification settings.
When your kedai168 account is closed, you may request the deletion of your personal data, subject to minimum retention requirements for legal purposes.
Questions about your privacy?
View FAQKedai168 collects your personal data through several channels — when you register an account, while you use the platform, when you make deposits or withdrawals, and through your interactions with our support team. We only collect data that is strictly necessary for the stated purposes.
The data we collect falls into three main categories:
| Data Type | Examples | Purpose of Collection |
|---|---|---|
| Identity Data | Full name, national identification number, date of birth, gender | Account verification & KYC compliance |
| Contact Data | Malaysian phone number, email address, residential address | Account communications & customer support |
| Financial Data | E-wallet account numbers (TNG, GrabPay, DuitNow), deposit & withdrawal history in RM | Payment processing & fraud prevention |
| Activity Data | Betting history, games played, active hours, game preferences | Product improvement & responsible gambling |
| Technical Data | IP address, device type, operating system, web browser, approximate location | Account security & fraud detection |
| Communication Data | Live chat records, support emails, and feedback you have submitted | Service improvement & complaints documentation |
We do not collect sensitive data such as your medical information, political views, or religious affiliations. For financial data, we only retain what is necessary to process transactions — we do not store your e-wallet passwords or banking PINs.
Children's Data: kedai168 does not knowingly collect personal data from individuals under the age of 18. If you believe we have collected data belonging to someone under 18, please contact us immediately at support@kedai168.run and we will take prompt action to delete it.
Kedai168 uses your personal data solely for legitimate purposes directly related to the provision of our platform services. We never use your data beyond the scope outlined below, and we do not permit staff to access member data for personal purposes.
Kedai168 uses your data primarily for the following purposes:
Direct Marketing: If you opted in to marketing communications during registration, kedai168 may send you emails or SMS messages about promotions, bonuses, and the latest offers. You can unsubscribe at any time by clicking the unsubscribe link or updating your notification preferences in your account settings.
Kedai168 does not sell, rent, or transfer members' personal data to any third party for marketing or commercial purposes. This is a commitment we uphold with full accountability to the entire kedai168 member community in Malaysia.
However, in the course of operating the platform, kedai168 may need to share data with the following limited and specific categories of third parties, strictly for necessary purposes only:
International Data Transfers: Some game software providers and sports data providers working with kedai168 operate outside Malaysia. In such cases, kedai168 ensures that any international data transfers are carried out with adequate safeguards and involve only the minimum data necessary for specific technical purposes.
Member data security is kedai168's highest priority. We continuously invest in security infrastructure to ensure your personal and financial data remains protected at all times. The following are the key security measures we have in place:
Regarding data retention, kedai168 retains active members' personal data for as long as their account remains open. Once an account is closed, data is reduced to the minimum information required for legal, compliance, and dispute resolution purposes. This data will be fully deleted once the minimum retention period required under Malaysian law has elapsed.
In the Event of a Data Breach: Should kedai168 become the victim of a data security breach that may affect members' personal data, we are committed to notifying the affected members and relevant authorities within the timeframe prescribed by applicable Malaysian law, and to taking immediate steps to mitigate the impact of the breach.
The kedai168 platform uses cookies and similar technologies to enhance the user experience, maintain account security, and understand how members interact with our platform. Cookies are small text files stored on your device when you visit the kedai168 website.
Below are the types of cookies used by kedai168:
You can control and manage cookies through your web browser settings. Please note, however, that disabling essential cookies may affect certain functions on the kedai168 platform or prevent you from logging in securely. For instructions on managing cookies in popular browsers, please refer to your browser's help section.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have several important rights regarding your personal data, all of which kedai168 fully respects. Below is a complete explanation of these rights and how you can exercise them:
How to Submit a Privacy Request: To submit any request relating to your privacy rights, please contact us by email at support@kedai168.run with a clear subject line such as "Data Access Request", "Data Correction Request", or "Data Deletion Request". Include your account details (username or registered email) to help us process your request faster. We are committed to responding within 14 business days.
Kedai168 respects all valid privacy requests submitted by members. However, we may need to verify your identity before processing a request in order to protect your own privacy and security. If we are unable to fulfil your request in full for legitimate reasons such as legal requirements, we will clearly explain why.
If you have any questions, concerns, or requests regarding this Privacy Policy or how kedai168 handles your personal data, please do not hesitate to reach out to us. We take every privacy enquiry seriously and are committed to providing transparent and helpful responses.
Contact channels for kedai168 privacy-related matters:
Kedai168 will update this Privacy Policy from time to time to reflect changes in how we handle data or to comply with new legislation. Significant changes will be communicated to members via email or in-platform notifications with sufficient notice before they take effect. We encourage you to review this page periodically.
Current Version: This Privacy Policy is version 3.1, effective from 1 January 2026. Previous versions are available upon request by emailing support@kedai168.run for reference purposes.
We appreciate your trust in kedai168. Protecting the privacy and data security of our members is a responsibility we take seriously, and we continuously work to strengthen our data protection practices in line with evolving technology and the needs of the Malaysian member community we serve.